Hey, I’m Lily, a staff product designer and startup founder.

I’m currently designing AI chatbots at Ada, previously at Shopify. In my free time, I’m building Tiny Stores for small and local businesses.

Ada is the AI chatbot for customer service. I led design on the chat rebrand, conversation reasoning log, channel expansion, self-serve integrations and more.

Ada

I co-founded Tiny Stores, an e-commerce platform for small and local businesses. Currently in development.

Tiny Stores

I worked with the Checkout team on scheduled deliveries and dynamic payment flows.

Shopify